Frequently Asked Questions

If you have a dispute about water delivery or usage with Rainbow Park Water Company, follow these steps:

1. First, review your water rights and the company's policies to ensure you understand your entitlements and responsibilities.
2. Document the issue in detail, including dates, times, and any relevant measurements or observations.
3. Contact the ditch rider or company manager to discuss the problem. Many issues can be resolved through clear communication at this level.
4. If the issue persists, submit a formal written complaint to the Board of Directors, clearly outlining your concerns and any steps you've already taken to resolve the matter.
5. Attend the next shareholder meeting to voice your concerns if the issue affects multiple shareholders or requires broader discussion.
6. Consider requesting a special meeting with the Board of Directors if the matter is urgent or complex.
7. If the dispute involves neighboring shareholders, try to engage in constructive dialogue to find a mutually beneficial solution before escalating to the company level.
8. For technical disputes about water measurement or delivery, consider requesting an independent assessment from a water engineer or the local water commissioner.
9. If internal processes don't resolve the issue, you may need to consult with a lawyer specializing in water rights to explore your legal options.
10. In cases of severe disputes that cannot be resolved internally, mediation or arbitration might be necessary before considering legal action.

Remember, maintaining good relationships within the water company community is important. Always approach disputes professionally and seek collaborative solutions when possible. The company's goal is to ensure fair and efficient water distribution to all shareholders, and most disputes can be resolved through open communication and adherence to established policies and procedures.